Level | Examples of skills |
1 | Writes routine, familiar workplace-specific vocabulary and abbreviations Types own personal details into a computer-assisted learning program Uses calendar to record information related to community or public dates, e.g. class term dates, culturally significant celebrations |
2 | Creates a short report, e.g. describes previous English classes or other training course Writes a list of tasks to be completed by other members of the group, e.g. roster, action plan Writes a brief message for a fellow worker e.g. shift changeover note |
3 | Completes Performance Appraisal Review form and identifies personal goals Writes clear sequenced instructions for routine/everyday context, e.g. prepares workplace timetable for start up and shut down procedures Uses Email for day to day communication e.g. to work colleague, to teacher, to friend |
4 | Writes clear and detailed instructions organised sequentially for members of a group in order to complete an activity, e.g. writes Standard Operating Procedure for a process involving several work stations, develops detailed flow chart to guide community development project Prepares data for team/group using graphs to compare production output over a period of time, and including suggested recommendations for improving production targets Uses software to prepare a report or presentation, e.g. PowerPoint, Flash |
5 | Writes an organisational plan based on task analysis, survey of participants, and financial information Writes a position paper or report based on analysis of data and consultations conducted with a range of stakeholders e.g. external and internal customer feedback on quality of service Designs a survey to accurately ascertain customer satisfaction levels and presents a process to evaluate responses |