Home Section 4: Supporting Language, literacy and numeracy

Writing

LevelExamples of skills
1Writes routine, familiar workplace-specific vocabulary and abbreviations

Types own personal details into a computer-assisted learning program

Uses calendar to record information related to community or public dates, e.g. class term dates, culturally significant celebrations
2Creates a short report, e.g. describes previous English classes or other training course

Writes a list of tasks to be completed by other members of the group, e.g. roster, action plan

Writes a brief message for a fellow worker e.g. shift changeover note
3Completes Performance Appraisal Review form and identifies personal goals

Writes clear sequenced instructions for routine/everyday context, e.g. prepares workplace timetable for start up and shut down procedures

Uses Email for day to day communication e.g. to work colleague, to teacher, to friend
4Writes clear and detailed instructions organised sequentially for members of a group in order to complete an activity, e.g. writes Standard Operating Procedure for a process involving several work stations, develops detailed flow chart to guide community development project

Prepares data for team/group using graphs to compare production output over a period of time, and including suggested recommendations for improving production targets

Uses software to prepare a report or presentation, e.g. PowerPoint, Flash
5Writes an organisational plan based on task analysis, survey of participants, and financial information

Writes a position paper or report based on analysis of data and consultations conducted with a range of stakeholders e.g. external and internal customer feedback on quality of service

Designs a survey to accurately ascertain customer satisfaction levels and presents a process to evaluate responses
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